I stand by the craftsmanship put into each and every bag built for Later supply co. I want your bag to last and if there is ever a problem with your bag feel free to email me at: firstname.lastname@example.org with photos. I will then respond with instructions. If it is something that can be fixed/replaced to extend the life of your bag I will happily fix it. Shipping will be the expense of the customer and cost of repairs will be assessed on a case by case basis.